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Frequently Asked Questions
What is an access code?
An access code is a unique code that will identify the enrollment or learning community you are registering for.
- Community access codes will be ten-digit alpha-numeric codes, like: 81FA7B0091
- Enrollment access codes are eight-digit alpha-numeric codes like: A52F890C
I don't have a code, how can I get one?
Access codes are provided upon purchase of a training seat and/or contained within a teacher's manual for the related program you are teaching.
My code is for the wrong community/enrollment, what do I do?
Please try redeeming your access code again. If you are still seeing the incorrect enrollment or learning community listed, please contact customer support.
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